AIR CHOICE ONE

GENERAL CONDITIONS OF CARRIAGE

The following Conditions of Carriage, together with your ticket and membership agreement, constitute the contract between you as the passenger, and Multi-Aero, Inc. ("MAI"). These conditions apply to all transportation services provided by MAI.

MAI is responsible for transportation only on flights operated by MAI. From time to time, MAI may act as an agent to issue tickets, check baggage, and book reservations for transportation via other carriers with whom MAI has agreements. You should obtain the terms and conditions applicable to transportation by other carriers directly from such carriers.

DEFINITIONS

"We", "our", "ourselves" and "us" means Multi-Aero, Inc., a Missouri corporation.

"You", "your" and "yourself" means any person, except members of the crew, carried or to be carried in an aircraft pursuant to a ticket or membership agreement. (See also definition for "Passenger").

"Authorized Agent" means a passenger sales agent who has been appointed by us to represent us in the sale of our air transportation services.

"Baggage" means your personal property accompanying you on your trip and consists of your carry-on items and any item handed over to a crewmember prior to departure.

‘Carrier" means an air carrier other than ourselves, whose name or airline designator code appears on your ticket or itinerary.

"Check-In Deadline" means that you must have arrived at the airport and completed check-in formalities at least 30 minutes prior to the scheduled departure time.

"Convention" refers to the following treaties that may apply in the case of international transport:

The convention for the Unification of Certain Rules Relating to International Carriage by Air, signed at Warsaw, 12 October 1929 ("the Warsaw Convention");

The Warsaw convention as amended by, The Hague and by Additional Protocol No. 4 of Montreal (1975) Guadalajara Supplementary Convention (1961) (Guadalajara); or

The Montreal Convention (1999)

"Damage" includes death, wounding, or bodily injury to a Passenger; or loss, partial loss, theft or other damage to Baggage, arising out of or in connection with carriage or other services incidental thereto performed by us.

"Electronic Ticket" means the Itinerary /Receipt issued by us or on our behalf and, if applicable, a boarding document.

"Force Majeure" means unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised.

"Itinerary/Receipt" means a document or documents we issue to Passengers / Members traveling on Electronic Tickets that contains the Passenger’s name, flight information and notices.

"Passenger" means any person, except members of the crew, carried or to be carried in an aircraft pursuant to a Ticket. (See also definition for "you", "your", and "yourself").

"Stopover" means a scheduled stop on your journey, at a point between the place of departure and the place of destination.

"Tariff" means the published fares, charges and/ or related Conditions of Carriage of an airline filed, where required, with the appropriate authorities.

"Ticket" means either the document entitled "Passenger Ticket" or "Member Itinerary" or the Electronic Ticket, in each case issued by us or on our behalf, and includes these Conditions of Contract, incorporated by reference, and notices.

APPLICABILITY OF CONDITIONS OF CARRIAGE

Except as provided herein these Conditions of Carriage apply only on those flights, or flight segments, where our name is indicated on the Ticket for that flight or flight segment.

If any provision of these Conditions of Carriage is invalid under any applicable law, the other provisions shall, nevertheless, remain valid. In the event of inconsistency between these Conditions of Carriage and any other policies we may have regarding particular subject, these Conditions of Carriage shall prevail.

TICKETS

Validity. Except in the case of an Electronic Ticket, a valid Ticket or Itinerary for membership holders must be presented for all transportation services. Tickets are valid for use only by the Passenger named therein. Passengers will be required to present government issued photo identification before boarding the aircraft. Failure to provide proper photo identification is grounds for MAI or another Carrier to deny the passenger boarding the aircraft without refund. Unless otherwise indicated on the Ticket, each Ticket is non-transferable. The Ticket is, at all times, the property of the issuing carrier.

Mutilated or Lost Tickets. If the Ticket presented is mutilated or if it has been altered by anyone other than us or our authorized Agent, the Ticket will not be acceptable for travel.

In case of a lost or mutilated Ticket, upon your request, we will replace such Ticket provided there is readily ascertainable evidence that a Ticket valid for the flight(s) in question was fully issued and you sign an agreement to reimburse us for any costs and losses, up to the value of the original ticket, which are necessarily and reasonably incurred by us or another Carrier for misuse of the Ticket. We will not claim reimbursement from you for any such losses that result from our own negligence. The issuing carrier may charge a reasonable administration fee for this service, unless the loss or mutilation was due to the negligence of the issuing carrier, or its agent. Where such evidence is not available or you do not sign such an agreement, the carrier issuing the new Ticket may require you to pay up to the full Ticket price for a replacement ticket, subject to refund if and when the original issuing carrier is satisfied that the lost or mutilated Ticket has not been used before the expiration of its validity. If, upon finding the original Ticket before the expiry of its validity, you surrender it to the carrier issuing the new Ticket, the foregoing refund will be processed at that time.

Period of Validity. Except as otherwise provided in the Ticket or these Conditions of carriage, a ticket is valid for valid for one year from the date of issue.

Name of Carrier. Our name may be abbreviated on the Ticket. Our address shall be deemed to be the airport of departure as shown on the Ticket, or in the case of an Electronic Ticket, as indicated for our first flight segment on the Itinerary Receipt.

FARES, TAXES, FEES, AND CHARGES

Fares. Unless otherwise expressly stated, fares apply only for carriage from the airport at the point of origin to the airport at the point of destination. Fares do not include ground transport service between airports and between airports and town terminals. Should you change your Itinerary or dates of travel, this may affect the fare to be paid.

Taxes, Fees and Charges. You are responsible for paying applicable taxes, fees, and charges imposed by government or other authority, or by the operator of an airport. At the time of Ticket purchase, you will be advised of then current taxes, fees, and charges not included in the fare, most of which will normally be shown separately on the Ticket. The taxes, fees, and charges imposed on air travel are constantly changing and may be imposed after the date of Ticket issuance. If there is an increase in a tax or fee, or a charge is imposed even after Ticket issuance, you are obliged pay to it. Like wise, if a new tax, fee, or charge is imposed even after Ticket issuance, you will be obliged to pay it. Similarly, in the event any taxes, fees, or charges that you have paid to us at the time of Ticket issuance are abolished or reduced such that they no longer apply to you, or a lesser amount is due, you will be entitled to claim a refund.

Currency. Fares, taxes, fees, and charges are all payable in United States dollars.

RESERVATIONS

Reservation Requirements, We or our Authorized Agent will record your reservation(s). Upon request, we will provide you with written confirmation of your reservation(s). Certain fares have conditions that limit or exclude your right to change or cancel reservations.

Ticketing Time Limits. If you have not paid for the ticket prior to the specified ticketing time limit, as advised by us or our authorized Agent, we may cancel your reservation.

Personal Data: You will be required to provide us with personal data for the purposes of making a reservation, purchasing a Ticket, obtaining a membership into the Share A Flight program, obtaining ancillary services, developing and providing services, facilitation of immigration and entry procedures, and making available such data to government agencies, in connection with your travel. For these purposes, you authorize us to retain and use such data and to transmit it to our own offices, authorized Agents, government agencies, other Carriers or the providers of the above-mentioned services.

Cancellation of Onward Reservations. Please be advised that if you do not show up for any flight without advising us in advance, we may cancel your return or onward reservations. If you do advise us in advance, however, we will not cancel your subsequent flight reservations.

Standby Policy. A "Standby Passenger" is one who does not have a confirmed reservation for a flight. MAI or another Carrier will prepare a standby list on a first-come, first-served basis. If a Passenger with a confirmed reservation cancels before the departure time or fails to be at the boarding gate at the Check-In Deadline, the reserved seat will be offered to a Standby passenger. Standby Passengers may be called days, hours or minutes before a scheduled flight. Standby Passengers may show up at the boarding gate forty-five (45) minutes prior to the scheduled departure time and still get on the flight if space becomes available.

CHECK-IN AND BOARDING

All Passengers must be at the boarding gate by the time of the Check-In Deadline. We reserve the right to sell your seat to a Standby Passenger if you are not at the boarding gate by the Check-In Deadline. In such event, we shall not be responsible or liable for the cost of your Ticket or for any other loss or expense incurred due to your failure to comply with the Check-In Deadline.

REFUSAL AND LIMITATION OF CARRIAGE

Right to Refuse Carriage. In the reasonable exercise of our discretions, we may refuse to carry you or your Baggage if we have notified you in writing that we would not at any time after the date of such notice carry you on our flights. In this circumstance, you will be entitled to a refund. We may also refuse to carry you or your Baggage if one or more of the following have occurred or we reasonably believe may occur:

• such is necessary in order to comply with any applicable government laws, regulations, or orders;
• the carriage of you or you Baggage may endanger or affect the safety, health, or materially affect the comfort of other passengers or crew;
• your mental or physical state, including your impairment from alcohol or drugs, presents a hazard or risk to yourself, to passengers, to crew, or to property;
• you have committed misconduct on a previous flight, and we have reason to believe that such conduct may be repeated;
• you have refused to submit to a security check;
• you have not paid the applicable fare, taxes, fees or charges;
• you do not appear to have valid travel documents, may seek to enter a country through which you may be in transit, or for which you do not have valid travel documents, destroy your travel documents during flight or refuse to surrender your travel documents to the flight crew, against receipt, when so requested;
• you present a Ticket/Itinerary that has been issued or altered in any way, other than by us or our Authorized Agent, or has been reported as being lost or stolen is a counterfeit, or you cannot prove that you are the person named in the Ticket/Itinerary;
• you present a Ticket which has been issued or altered in any way, other than by us or our authorized Agent, or the Ticket is mutilated; or
• you fail to observe our instructions with respect to safety or security.

• items that are likely to endanger the aircraft or persons or property on board the aircraft, such as those specified in the International Civil Aviation Organization (ICAO) Technical Instructions for the Safe Transport of Dangerous Goods by Air and in our regulations (further information is available from us on request);
• items that we are prohibited from carrying by the applicable laws, regulations, or orders or any state to be flown from or to;
• items that we reasonably consider to be unsuitable for carriage because they are dangerous or unsafe or by reason of their weight, size, shape or character, or which are fragile or perishable in regard to, among other things, the type of aircraft being used. Information about unacceptable items is available upon request; and
• firearms and ammunition, other than for hunting and sporting purposes are prohibited from carriage as Baggage. At our sole discretion, we may permit the transportation of firearms and ammunition for hunting and sporting purposes provided that our rules for such transportation are adhered to strictly. Such rules will include, but not be limited to the following: firearms must be unloaded with the safety catch on; firearms must be suitably packed and turned over to a designated crewmember before boarding the aircraft. Carriage of ammunition is subject to ICAO regulations.

• You must ensure that animals such as dogs, cats, household birds and other pets, are properly crated and accompanied by valid health and vaccination certificates, entry permits, and other documents required by countries of entry or transit failing which they will not be accepted for carriage. Such carriage may be subject to additional conditions specified by us, which are available upon request.
• If accepted as Baggage, the animal, together with its container and food, shall not be included in your free Baggage allowance, but shall constitute excess baggage, for which you will be obliged to pay the applicable rate.
• Where carriage is not subject to the liability rules of the convention, we are not responsible for injury to or loss, sickness, or death of an animal that we have agreed to carry unless we have been negligent.
• We will have no liability with respect to any such animal not having all of the necessary exit, entry, health and other documents with respect to the animal’s entry into or passage through any country, state or territory and you must reimburse us for any fines, costs, losses, or liabilities reasonably imposed or incurred by us as a result.

• Carry you at the earliest opportunity on another of our scheduled services on which space is available without additional charge and, where necessary, extend the validity of you Ticket; or
• Within a reasonable period of time reroute you to the destination shown on your Ticket by our own services, those of another Carrier, or by other mutually agreed means and class of transportation without additional charge. If the fare and charges for the revised routing are lower than what you have paid, we shall refund the difference; or make a refund.

• Except as otherwise provided herein, we are entitled to make a refund either to the person named in the Ticket or to the person who has paid for the Ticket, upon presentation of satisfactory proof of such payment;
• If a Ticket has been paid for by a person other than the Passenger named in the Ticket, and the Ticket indicates that there is a restriction on refund, we shall make a refund only to the person who paid for the Ticket, or to the person’s order.
• Except in the case of a lost Ticket, refunds will only be made upon surrender to us of the Ticket.

• if no portion of the Ticket has been used, an amount equal to the fare paid;
• if a portion of the Ticket has been used, the refund will not be less than the difference between the fare paid and the applicable fare for travel between the points for which the Ticket has been used.

• With more than 48 hours’ prior notice, the member will receive a full refund with no penalty.
• With at least 24 hours’ prior notice, your refund shall be an amount equal to the fare paid, less a $25.00 cancellation fee
• If the member fails to arrive for a flight, MAI reserves the exclusive right to issue a credit for such flight, in its sole and absolute discretion it may approve a credit after receiving written notice from the member within twenty – four (24) hours after said departure. (See Terms and Conditions for further details.)

• You may cancel the charter up to 48 hours before scheduled departure without penalty.
• If you cancel the charter within 12 hours of, but not more than six hours before, the scheduled departure, we will refund your money less the applicable cancellation fee, depending on the type of aircraft chartered: 25% of the cost of the trip purchased for a piston-engine aircraft, 40% of the cost of the trip purchased for a turbo-engine aircraft, and 50% of the cost of the trip purchased for a jet-engine aircraft; and
• If you cancel the charter with less than six hours’ notice, you shall not be entitled to a refund.

• That the lost ticket, or portion of it, has not been used, previously refunded o replaced, (except where the use, refund or replacement by or to a third party resulted from our own negligence);
• That the person to whom the refund is made undertakes, in such form as may be prescribed by us, to repay to us the amount refunded in the event of fraud and/or to the extent that the lost ticket or portion of it is used by a third party (except where any fraud or use by a third party resulted from our own negligence).

• We shall not be liable to any Passenger or Share A Flight Member, for injury to person or to property unless directly caused by our negligence;
• We shall not be liable for any Damage arising from our compliance with applicable laws or Government rules and regulations, or from your failure to comply with the same;
• We shall not be liable for any Damage caused by your Baggage. You shall be responsible for any Damage caused by your Baggage to other persons or property, including our property;
• We shall not be liable to any Passenger or Share A Flight Member due to the loss of or Damage to baggage of other personal property in excess of the declared value or $2500, whichever is less;
• We shall have no liability whatsoever for Damage to articles, Unacceptable items contained in baggage, or for the loss of any money, bonds, coupons, jewelry, precious stones, valuable papers, or other articles of extraordinary value;
• We shall not be responsible for any illness, injury, or disability, including death, attributable to your physical condition or for the aggravation of such condition.
• We shall not be liable for loss, injury, Damage, or delay caused by mechanical difficulties, riots, strikes, labor disputes, weather conditions, governmental actions, airport congestion, or Acts of God; and
• In the event of any cancellation, interruption or delay in transportation to be provided hereunder, your Damages shall be limited to the value of the ticket purchased.

• We shall avail ourselves of the limitation of liability provided in the Convention. However, in accordance with Article 22 (1) of the Convention, Multi-Aero, Inc. and certain other Carriers agree that, as to all international carriage by such airlines to which the Convention applies and which according to the contract of carriage includes a point in the United States of America as a point of origin, a point of destination or agreed Stopover:
• The limit of liability for each Passenger for death, wounding, or other bodily injury shall be the sum of US$75,000 inclusive of legal fees and costs separate award of legal fees and costs, the limit shall be the sum of US$58,000 exclusive of legal fees and costs.
• Carriers party to the Agreement shall not, with respect to any claim arising out of the death, wounding or other bodily injury of a Passenger, avail themselves of any defense under Article 20 (1) of the Convention.
• Nothing herein shall be deemed to affect the rights and liabilities of such airlines with regard to any claim brought by, on behalf of, or in respect of, any person who has caused Damage that resulted in death, wounding, or other bodily injury of a Passenger.
• Nothing herein shall be deemed to affect the rights and liabilities of such airlines with regard to any claim brought by, on behalf of, or in respect of, any person who has caused Damage that resulted in death, wounding, or other bodily injury of a Passenger.
• The names of Carriers party to the agreement referred to in this section are available at all Ticket offices of such carriers and may be examined on request. Each of such carriers has entered into the said agreement solely on its own behalf and with respect to carriage performed by it and has not thereby imposed any liability with respect to the portion of the carriage performed by such other Carrier.