Testimonials

-Cheryl Williams, St. Louis to Chicago Traveler

"I flew your airline from Chicago to Decatur Illinois for my grandsons graduation from the University of Illinois, the weather was horrible and we were delayed over an hour leaving O’Hare airport. By the time I got to Decatur the Avis rental location had closed after telling me they would wait, as you can imagine I was pretty tired and upset. Once Ms. Lewis realized my dilemma she came to my rescue...Ms. Megs Lewis essentially resolved a crisis that was not of her or her company’s making, the problem was with Avis but she stayed around and saved the night. I was amazed at the caring and patience she showed.... Ms. Lewis even gave me a reassuring hug and told me everything would be alright, the hug and reassurance was born of sincere caring (rare in today’s world). Thank You and God bless you Ms. Megs Lewis for being the great person that you are, thank you Ms. Kay Alliman for hiring such a quality employee and thank you Air Choice One for your friendly down home service."  

-Willie Fielder, Chicago to Decatur Traveler

 

“Last Friday my wife & I flew to Chicago for an overnight get-a-way. Holy cow was it fun! Matt the pilot was very friendly, personable and professional as was everyone in your organization...We loved flying Air Choice One. We are planning another trip to catch the Cubs! Flying Air Choice One to Chicago was so convenient I decided to send an employee to St. Louis this April for a quick one day work shop.  Whether Work or Fun…It’s Air Choice One!  

 

-Bud Wilcox, Decatur Civic Center General Manager

 

“Two of your employees went the extra mile in helping me with much needed info on luggage and where your flights landed in St. Louis and what terminal I needed to go to get to my Southwest Airlines flight. Corey (helped me) and he even went as far as calling me back and letting me know that Air Choice One flew into the east terminal at St. Louis and even gave me the gate number, that is hard to find in today’s customer service people, most of them just want a paycheck and could care less about their customers, but two of your well-trained staff went above and beyond the extra mile to help a first time customer who will be back as loyal customer for years to come.”

 

-Dennis Krieger, Burlington Traveler

 

 “I can’t tell you how much it means to me to be able to go home to Decatur on the weekends. You have made it happen for us. I have taken a job in Minneapolis and now travel back and forth on the weekends. And, without your generosity I wouldn’t be able to see my family-including our three basset hounds.” 

 

-John Taylor, Decatur Traveler

 

“I am a very frequent flyer on Air Choice One.  I think the airline is great!  The planes are very nice and the seats are the most comfortable airplane seats I have ever had.  The pilots, gate agents, and people I've talked to on the phone are friendly and helpful.  I hope you stay in business in Burlington, Iowa for a long time.  My current job requires that I travel every week or every-other-week.  The flights from Burlington to Chicago and St Louis have saved me countless hours of driving.  I have told everyone I know to give the airline a try.  My daughter flew from Chicago to Burlington a couple of weeks ago.  She really liked the flights.  Keep up the good work, and thanks for the great service.  Please share my comments with others in your company.  I work for DuPont in Ft Madison, IA.”

-Linda Marshall, Burlington Traveler